Senior Customer Success Manager

Location New York
Salary $100,000-$135,000 basic salary, depending on experience plus an OTE
Contact Nick Guy
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Reference 13090

​Senior Customer Success Manager | Enterprise SaaS | AI and Machine Learning | New York

 This is a brilliant opportunity for intelligent Senior Customer Success Manager with SaaS experience. Our client is an exciting tech company, one of the hottest to watch in the AI and Machine Learning space…

The Company

  • This is a job for a Pre-IPO privately backed exciting tech start up

  • Backed by some big names in the industry – some of the biggest VCs out there

  • Received over $ 85million in funding so you know they’re in good hands

  • They grew over 1000% last year and with plans to grow 300-400% this year ambition is not something they lack

  • Stock is included for this job so you really are building your own fortune

  • With a company retreat abroad ever year, you’ll even get to travel in this job

 The Job

  • Senior Customer success role managing the Enterprise accounts in the US, mainly on the East Coast

  • You should have experience in SaaS products ideally managing large accounts

  • The clients are in the travel, high tech and BPO space

  • You will be office based in New York

  • You will manage and maintain the relationships of their clients

  • You will be helping to on board customers too

The Ideal Candidate

  • Have you got experience as a Senior Customer Success Manager?

  • We’re looking for people with SaaS experience

  • Do you have knowledge of BPOs/CRM/Contact cenre?

  • Have you got a strong proven track record?

  • Dynamic, driven and intelligent. Sound like you?

  • Based in New York

 What You Get

  • $100,000-$135,000 basic salary, depending on experience plus an OTE

  • Stock options, healthcare, and some pretty awesome trips abroad

  • A chance to work for one of the most exciting pre-IPO SaaS vendors in this space.

 The Process

  • This company is interviewing and looking to hire ASAP. If this sounds like a role that you could perform well in – please apply now!

Job code 13090