​Technical Project Manager - Complex SaaS - West USA

Location United States
Job Typle Perm
Salary $140,000 - $160,000 total package
Contact Richard Packer
Email email Richard
Reference 14005

The Role:

  • 2nd Technical Project Manager in the US, the other one is based on the East Coast

  • Take ownership of after-sales

  • Be the point of contact for clients with technical questions

  • Understand customer systems

  • Work closely with the R&D department

  • Run the implementation process

  • The implementation process can be anywhere from 1 to 6 months long

  • After the solution is implemented, the client is passed to one of the Customer Success Managers to manage from there on

  • A small element of pre-sales is involved in this, helping the SEs to manage demos on the technical side .

The Company:

  • SaaS start-up with offices across the Americas, Europe and APAC

  • Backed by more than $100M in funding across several rounds

  • They offer three different solution in their portfolio and are the only company in their space with such a big product portfolio. There isn't one other company that does all of what they do.

  • They have won three award in 2020and more in the years before

  • Aggressive growth plans, looking to double in size in 2021

The Ideal Candidate:

  • 10 years experience managing complex SaaS implementation projects

  • Technical degree - Computer Engineering or similar

  • You need a stable career background. This company doesn't hire job hoppers.

What You’ll Get:

  • $140,000 - $160,000 total package

  • Benefits include pension and healthcare

Process:

  • 1st call with the internal recruiter

  • 2nd call with the hiring manager

  • 3rd C-level interview

  • 4th HR interview reference checks

Job code: 14005