|Salary||Basic salary $60,000-$65,000|
This is a Technical Support Engineer role for the US market
You should be based from the Atlanta office normally
You will be the Tier 1 and Tier 2 support both internally and externally.
This will involve dealing with Merchants and technical aspects, monitoring tools and technical escalation
To be successful you will need to be open minded and creative technically
This is not a 9-5 type role so you may be required to work outside of typical work hours and you may be on call at strange hours, so you should be flexible
Your job will entail software troubleshooting, system configuration, cloud infrastructure and solving problems for clients.
Pre-IPO e-commerce SaaS solution provider with over $50m of funding
Market leader in Europe and accelerating their growth in the US.
Unique solution which is unrivalled
Strong proof of concept working with over 200 global brand and retailers worldwide.
The Ideal Candidate:
1-2 years in tech support/development/dev ops role.
Database and SQL knowledge.
Troubleshooting exp is ideal
Ideally web debugging, computer science or programming background
You should be based in Atlanta
What You’ll Get:
Basic salary $60,000-$65,000
Healthcare, dental, vision, life insurance and 401(k)
Click apply now!
Then you will have a call with the hiring manager and if successful the team
After this the final stage will be with the founder
Job code: 13706