Vice President Customer Success
Location | Boston |
Job Typle | Perm |
Salary | Basic salary $130,000-$150,000 with a large bonus |
Contact | Gareth Fox |
Call | Gareth |
email Gareth | |
Reference | 13849 |
The Role:
VP Customer Success role, responsible for all Customer Success activities & outcomes
You will be managing a team of 5 initially
You will have to grow out and manage the customer success team. The plan is to grow the team to 10 in 2021.
This role will be based from anywhere in the US
The Company:
Private Equity backed, profitable start up whose plan is to be acquired
They have been growing 25-30% year over year but now due to their new backing, they plan to scale
Plans to double the sales team this year and again next year
With 210 clients already some of which are in the Fortune 500, they have a good proof of concept
Named a leader in the Sales Enablement space by multiple research firms
The Ideal Candidate:
You must have built out and managed a Customer Success department
You should come from a SaaS startup that sells a NICE to have solution to sales/marketing departments
Ideally you will be from the SaaS Sales Enablement space
A combined background of post-sale and sales experience preferred
You should have worked at the Enterprise level
You can be based anywhere in the US
What You’ll Get:
Basic salary $130,000-$150,000 with a large bonus
Healthcare, dental, vision, life insurance and 401(k)
Unlimited PTO
Process:
Click apply now!
Then you will have a call with the hiring manager and if successful the CRO
After a meeting with the team you’ll have be at the offer stage
Job code: 13849