​Vice President Customer Success

The Role:

• VP Customer Success role, responsible for all Customer Success activities & outcomes

• You will be managing a team of 5 initially

• You will have to grow out and manage the customer success team. The plan is to grow the team to 10 in 2021.

• This role will be based from anywhere in the US

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The Company:

• Private Equity backed, profitable start up whose plan is to be acquired

• They have been growing 25-30% year over year but now due to their new backing, they plan to scale

• Plans to double the sales team this year and again next year

• With 210 clients already some of which are in the Fortune 500, they have a good proof of concept

• Named a leader in the Sales Enablement space by multiple research firms

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The Ideal Candidate:

• You must have built out and managed a Customer Success department

• You should come from a SaaS startup that sells a NICE to have solution to sales/marketing departments

• Ideally you will be from the SaaS Sales Enablement space

• A combined background of post-sale and sales experience preferred

• You should have worked at the Enterprise level

• You can be based anywhere in the US

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What You’ll Get:

• Basic salary $130,000-$150,000 with a large bonus

• Healthcare, dental, vision, life insurance and 401(k)

• Unlimited PTO

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Process:

• Click apply now!

• Then you will have a call with the hiring manager and if successful the CRO

• After a meeting with the team you’ll have be at the offer stage

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Job code: 13849