Customer Success Engineer

As a Customer Success Engineer you will work with a diverse customer base, implementing, troubleshooting and consulting customers on solutions

Job Title:  Customer Success Engineer


The Role:

· As a Customer Success Engineer you will work with a diverse customer base, implementing, troubleshooting and consulting customers on solutions 

· Support the Customer Success team in deal renewals, cross-sells etc.

· Scope out and potentitally build new integrations

· Support sales via sales engineering responsibilities 

· San Francisco based with flexibility to work remotely

 

The Company:

·Grown from $0 - $13million ARR in 4 years

· 207% growth in the last 2 years! 

· Valued at $150 million without having to raise funds 

· Aiming to double growth for the next 3 years 

· Established customer base of over 1,500 consumers

 

The Ideal Candidate:  

· 2 to 3 years of Sales Engineering, Solution Architecture/Engineering, or Success Engineering experience in B2B SaaS

· Problem-solving ability, customer centric outlook and excellent communication skills

· Experience working with cross-funtional team

·  Working knowledge of either Javascript or Salesforce, highly preferred having experience working with SQL, Javascript and APIs


What You’ll Get:

· Annual company trip ie. Columbia, Tulum, Costa Rica

· Cell phone + Gym reimbursement up to $45 and $70 per month

· Round trip ticket to anywhere on your annual work anniversary $1000 max

· Commuter benefits up to $100 per month

· With many many more! 

 

***This role will pay up to $140,000 OTE***

   

Job code: 12742

Apply now

Salary:
$140,000 USD

Location:
San Francisco , CA

Employment Type:
Full-time

Industry:
- Software Recruitment - Digital Recruitment - IT Services Recruitment - BI & Big Data Recruitment - Cyber Security Recruitment

Incentives:
Commuter benefits up to $100 per month

Job Benefits:
Cell phone + Gym reimbursement up to $45 and $70 per month

Apply now

Apply now

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