Customer Success Manager (1)

Customer Success Manager role supporting the sales and presales team

The Role:

  • Customer Success Manager role supporting the sales and presales team
  • You will handle the migration and implementation from the handover from sales working closely with presales
  • They sell mainly to Services, Media and SaaS businesses but your focus will be mainly on Enterprise accounts
  • You will deal with multiple accounts which amounts to around $1.5million in revenue. You should be used to deals $100k+ ARR in size.
  • You will be tasked with identifying opportunities to land and expand or cross-sell to before passing to the account management team
  • The role doesn’t have much travel so expect 20-25% including a trip to India at least once a year

The Company:

  • This client is a pre-IPO startup in payments SaaS space.
  • They have received over $20million funding so far and some of their investors have been behind big names like Twitter, BMC, Hootsuite, Facebook, Dropbox, Deliveroo, Slack, and Spotify so you're in good hands.
  • They had 400% growth last year and are planning over 300% this year.
  • You will get trips to abroad a few times a year including 3 weeks training so the prospect of international travel from time to time should excite you.
  • You'll be based in the Salt Lake City office

What you’ll get:

  • $80,000-$90,000 basic salary
  • Plenty of benefits and awesome incentives.
  • A chance to work for one of the most exciting companies as an early team member for Customer Success in the US


  • 1st stage with the hiring manager
  • Next you will have a written test
  • Followed by a video meeting
  • Finally, a 3rd stage meeting or call with the Cofounders

Job code: 13037

Apply now

$80,000 - $90,000 USD

Salt Lake City, Job Code: 13037

Employment Type:

- Software Recruitment - Digital Recruitment - IT Services Recruitment - BI & Big Data Recruitment - Cyber Security Recruitment

Plenty of benefits and awesome incentives.

Apply now

Apply now

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