Customer Success Manager

Gain a deep understanding of the business needs of your clients and create tangible, long-term goals. A curious and challenging mindset will prove extremely valuable

The Role:

  • Gain a deep understanding of the business needs of your clients and create tangible, long-term goals. A curious and challenging mindset will prove extremely valuable!
  • Develop and deliver a roadmap to success. Drive product adoption and ongoing usage of the platform, while promoting customer satisfaction and advocacy.
  • Manage the customer relationship, acting as trusted advisor to executive and senior leadership in
  • Marketing, Engineering, Product, Business Analytics, and Finance
  • Partner with the Sales team to advance account renewals and expansion.

The Company:

  • Marketing analytics platform
  • Series B funded
  • 180% headcount growth in the last two years – this is the right time to join and make an impact!
  • 5 star rating on Glassdoor – very supportive work environment
  • “Best Places to Work” – San Francisco Business Times

The Ideal Candidate:

  • Ideally 5+ years of experience in Management Consulting or Customer Success
  • Experience in working with complex technologies, several different stakeholders across different divisions
  • Strong leadership skills
  • Impressive executive presence and communication skills
  • Extremely data driven. This means you have the ability to understand data sets and leverage this data to drive customer outcomes and adoption

What You’ll Get:

  • $130k OTE

Job code:

  • 12903
Apply now

Salary:
$105,000 - $110,000 USD

Location:
San Francisco, CA , 12903

Employment Type:
Full-time

Industry:
- Software Recruitment - Digital Recruitment - IT Services Recruitment - BI & Big Data Recruitment - Cyber Security Recruitment

Incentives:
$130k OTE

Apply now

Apply now

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