Customer Success Manager

Our client seeks a full-time Customer Success Manager to join their team in San Francisco!

The Role: 

  • Onboard and support multiple products across a diverse customer base
  • Serve as POC for your customers and drive them to their desired business outcome
  • Manage relationships with executive stakeholders leading to renewals, expansion and advocacy
  • Influence strategy and product priorities to drive adoption and retention
  • Build your network by working with the world's leading companies

The Company: 

  • 2 to 5 years of Customer Success experience in B2B SaaS
  • Experience working with APIs, knowledge of SQL and Javascript
  • Experience working with Salesforce and Salesforce integrated products
  • Problem-solving ability, customer-centric outlook and excellent communication skill
  • Proven track record of successfully managing executive relationships and renewing/upselling your portfolio of Accounts
  • Experience working with cross-functional teams (Sales, Marketing, Product)
  • Experience working with APIs, knowledge of SQL and Javascript

The Interview Process:

If you're interested in the above role, get in touch or hit apply!

Apply now

Salary:
$80,000 - $90,000 USD

Location:
San Francisco, SF

Employment Type:
Full-time

Industry:
- Software Recruitment - Digital Recruitment - IT Services Recruitment - BI & Big Data Recruitment - Cyber Security Recruitment

Incentives:
$110k - $120k + Bonus

Job Benefits:
Medical, Dental, Vision, Life Insurance  Commuter Benefits  Unlimited Vacation

Apply now

Apply now

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