Director of Customer Success (leadership) – Mobile Attribution

Industry-leader in Mobile Attribution is looking for an efficient and motivated Director of Customer Success – You will be managing in this role.

The Role:

  • Lead a team of 11 CSMs and 4 Solutions Architects across San Francisco and New York.
  • Recruit, hire, train, and develop the Customer Success team.
  • You will be working with reps on an individual basis, helping them to refine and tailor their approach to reach their full potential.
  • You must have extensive experience working in Customer Success for a SaaS company. MarTech or AdTech preferred.
  • At least 3 to 5 years leading a CSM team of at least 5 individuals.
  • Technical knowledge is a must.

The Company:

  • They are the leader in mobile attribution space with over 60% global market share; one of the most successful startups in the fast growing space.
  • Clients love them and they are the proud owners of a 97% client retention rate.
  • The office environment is unmatched – only one salesperson has resigned in 3 years.
  • Their partner ecosystem is massive and unparalleled with an SDK in over 98% of smartphones worldwide.
  • Their technology is unique, useful, and attracting the attention of marketing professionals from all over. They are looking for someone to take charge and lead a team of 11 CSMs and 4 Solutions Architects across San Francisco and New York. 

What you’ll get:

  • Salary range – contact me to discuss
  • Excellent Medical, Dental, and Vision coverage
  • Stipends for transportation, cell phone usage, and gym memberships
  • Flexible spending plan
  • $50,000 life insurance
  • Short term/long term disability
  • 401k match
  • Stock Options
  • Lenient vacation policy

Process:

  • Click apply below for a start to speak to us!
Apply now

Salary:
$170,000 - $180,000 USD

Location:
San Francisco, SF

Employment Type:
Full-time

Industry:
- Digital Recruitment

Incentives:
Performance based OTE of $10,000

Job Benefits:
Excellent Medical, Dental, and Vision coverage, Stipends for transportation, cell phone usage, and gym memberships, Flexible spending plan, $50,000 life insurance, Short term/long term disability, 401k match, Stock Options, Lenient vacation policy

Apply now

Apply now

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