Senior Customer Success Manager (Renewals)

Our client is an established Corporate Performance Management company seeking a Senior CSM to join their team!

The Role:

  • This is a Senior Customer Success Role.
  • Based out of the Palo Alto office.
  • You will serve as a trusted advisor and thought-partner for customers.
  • You will be working with a large number of financial customers, and so must have experience in this.
  • This is a role focused on renewals and contract negotiations.
  • You will be responsible for identifying add-on and expansion opportunities within strategic customer accounts.
  • Liaising with the product management team about any key issues for their customer base.

The Company:

  • They are an established Corporate Performance Management company.
  • Recently acquired for over $1billion.
  • Recognised as a Leader by Gartner, Forrester and BPM Partners.
  • They have offices globally: San Francisco, London, Boston, Texas and more!
  • Named a “Best Place to Work”, by Inc.

The Interview Process:

  • Click apply and have a chat with one of our consultants for information on the next step!
Apply now

$100,000 - $120,000 USD

Palo Alto, US

Employment Type:

- Software Recruitment - Digital Recruitment - IT Services Recruitment - BI & Big Data Recruitment - Cyber Security Recruitment

This position is paying a salary between $110k - $120k with a competitive bonus

Job Benefits:
Multiple health insurance options Catered lunches and fully stocked kitchen Sabbatical benefits 401k and Stock options Flexible Spending Accounts: Health, Dependent and Transportation/Parking And much more!

Apply now

Apply now

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